From the TA website:
Stuyvesant Town Oval Concerts Agonize Many Tenants
The TA received angry complaints about the thunderous noise level
from the concert in the Oval held Thursday, July 24. Most recently, as
in the past, when the Tenants Association brought this issue to the
attention of management, management countered that the concerts are a
wanted amenity and enjoyed by many.
That is inconsistent with the complaints we received and which were posted online on several sites. Tenants have also complained about the decibel level of sound checks in the afternoon.
In their own Facebook post after the concert, in response to tenants with legitimate complaints, management dismissively said: "This is a once-a-year concert series we put on for our residents. The atmosphere yesterday was amazing, as everyone was smiling, laughing and enjoying their evening in their backyard."
The atmosphere in the hundreds of apartments facing the Oval, and even in many that don’t, was also amazing—but no one was laughing or smiling. It was unpleasant. Night workers who sleep during the day or evening couldn’t. Babies and small children couldn’t fall asleep. Our neighbors far from the Oval couldn’t hear their televisions, couldn’t eat dinner in peace.
The number of tenants seriously inconvenienced was far greater than those at the concert—which was not that well attended.
We need to convince management that the Oval is not The Great Lawn in Central Park. We need you to participate by registering a complaint by any of the following means:
● Call Resident Services at 212-420-5000. Use option #3 for Maintenance Requests.
● Provide feedback via management’s website: http://www.pcvstliving.com/contact choose, I am a resident, then choose the category, Recreation.
● Comment on management’s Facebook page: https://www.facebook.com/PCVST .
● Tweet a comment: hashtag #PCVSTLiving and #Stuytown.
In case we cannot persuade management to stop sponsoring concerts, call 311 to register a complaint, and remember to note your reference number for follow-up. If many people call, an NYC Department of Environmental Protection inspector will be sent to investigate the noise level.
If scores of tenants complain effectively, management will not be able to wave us off as they did the people who complained publicly on management’s Facebook page.
Council Member Dan Garodnick advises us that he too heard from residents who were upset and that he shared their concerns. In response, he sent a letter to management, along with State Senator Brad Hoylman and Assemblyman Brian Kavanagh. The text of that letter appears below.
Via Electronic and U.S. Mail
July 25, 2014
Andrew MacArthur
Managing Director
CWCapital Asset Management
CW Financial Services LLC
810 Seventh Ave. 40th Floor
New York, NY 10019
Dear Mr. MacArthur:
We write to you to express our concern over the sound levels from this summer’s concerts in Stuyvesant Oval. Our offices received more complaints than usual, and wanted to make you aware that people complained from as far away as 272 First Avenue and 524 East 20th Street, despite their efforts to tune it out.
While none of us was physically present for the concerts, we felt that the complaints were significant enough for us to bring it to your attention. Further, it is also apparent that there is no way for a concerned resident to make a complaint by calling "resident services." On this, and on other issues, we would welcome a more user-friendly mechanism for residents to raise a concern with management.
We are of course aware that concerts for this year have just ended, and do not know yet whether you intend to bring them back. We ask that you or members of your staff sit with us and the Tenants Association in the coming year to discuss the timing and amplification of these performances so that we might mitigate these concerns.
Thank you for your attention to this matter.
Sincerely,
Daniel R. Garodnick
Council Member
Brian Kavanagh
State Assembly Member
Brad Hoylman
State Senator
cc: John Marsh, President, Stuyvesant Town-Peter Cooper Village Tenants Association
That is inconsistent with the complaints we received and which were posted online on several sites. Tenants have also complained about the decibel level of sound checks in the afternoon.
In their own Facebook post after the concert, in response to tenants with legitimate complaints, management dismissively said: "This is a once-a-year concert series we put on for our residents. The atmosphere yesterday was amazing, as everyone was smiling, laughing and enjoying their evening in their backyard."
The atmosphere in the hundreds of apartments facing the Oval, and even in many that don’t, was also amazing—but no one was laughing or smiling. It was unpleasant. Night workers who sleep during the day or evening couldn’t. Babies and small children couldn’t fall asleep. Our neighbors far from the Oval couldn’t hear their televisions, couldn’t eat dinner in peace.
The number of tenants seriously inconvenienced was far greater than those at the concert—which was not that well attended.
We need to convince management that the Oval is not The Great Lawn in Central Park. We need you to participate by registering a complaint by any of the following means:
● Call Resident Services at 212-420-5000. Use option #3 for Maintenance Requests.
● Provide feedback via management’s website: http://www.pcvstliving.com/contact choose, I am a resident, then choose the category, Recreation.
● Comment on management’s Facebook page: https://www.facebook.com/PCVST .
● Tweet a comment: hashtag #PCVSTLiving and #Stuytown.
In case we cannot persuade management to stop sponsoring concerts, call 311 to register a complaint, and remember to note your reference number for follow-up. If many people call, an NYC Department of Environmental Protection inspector will be sent to investigate the noise level.
If scores of tenants complain effectively, management will not be able to wave us off as they did the people who complained publicly on management’s Facebook page.
Council Member Dan Garodnick advises us that he too heard from residents who were upset and that he shared their concerns. In response, he sent a letter to management, along with State Senator Brad Hoylman and Assemblyman Brian Kavanagh. The text of that letter appears below.
Via Electronic and U.S. Mail
July 25, 2014
Andrew MacArthur
Managing Director
CWCapital Asset Management
CW Financial Services LLC
810 Seventh Ave. 40th Floor
New York, NY 10019
Dear Mr. MacArthur:
We write to you to express our concern over the sound levels from this summer’s concerts in Stuyvesant Oval. Our offices received more complaints than usual, and wanted to make you aware that people complained from as far away as 272 First Avenue and 524 East 20th Street, despite their efforts to tune it out.
While none of us was physically present for the concerts, we felt that the complaints were significant enough for us to bring it to your attention. Further, it is also apparent that there is no way for a concerned resident to make a complaint by calling "resident services." On this, and on other issues, we would welcome a more user-friendly mechanism for residents to raise a concern with management.
We are of course aware that concerts for this year have just ended, and do not know yet whether you intend to bring them back. We ask that you or members of your staff sit with us and the Tenants Association in the coming year to discuss the timing and amplification of these performances so that we might mitigate these concerns.
Thank you for your attention to this matter.
Sincerely,
Daniel R. Garodnick
Council Member
Brian Kavanagh
State Assembly Member
Brad Hoylman
State Senator
cc: John Marsh, President, Stuyvesant Town-Peter Cooper Village Tenants Association