The Stuyvesant Town Report: Full Service and Available 24/7

Monday, October 14, 2013

Full Service and Available 24/7

I'm assuming well-paid people actually write these things. But do they read and understand them? Here's a flyer that's being handed out in PCVST by or for Ms. Shields, a "Concierge Relationship Representative" for Time Warner Cable. That's a suitably impressive title for New York's yunnies, which makes me and I hope true New Yorkers want to gag, but does Ms. Shields, or her copy writer, actually mean: "I am full service and am available every day 24/7 for anyone to contact me"?

[Flyer courtesy a posting on the TA Facebook.]

11 comments:

Anonymous said...: She also jumps from third person to first.; October 14, 2013 at 9:35 PM
Stuy Town Reporter said...: I do suspect that an "Allyson Shields" may not exist. How can she respond "immediately" 24/7?; October 14, 2013 at 10:07 PM
Anonymous said...: This looks like an arts and crafts project. The writing is not corporate-speak. I have Time Warner and haven't gotten this notice. Looks like a scam, but I can't tell what the purpose might be.; October 15, 2013 at 1:14 AM
Stuy Town Reporter said...: I tried googling "Allyson Shields" and "Time Warner," etc, and got nothing.; October 15, 2013 at 8:38 AM
Dawn Searly-Reising said...: Don't be such a Nancy Negative. Allyson is a superb relationship representative. Thanks to her my marriage is saved and our tv reception is better than ever!; October 15, 2013 at 10:56 AM
Anonymous said...: Someone who said she was Allyson Shields and was recently hired by Time Warner knocked on my door last night but I was in the middle of having dinner with my family and said I couldn't talk to her. She left me with one of these flyers. It's bad enough that marketeers PHONE you at dinner time thinking that you will be home. I certainly do NOT want them knocking on my door, too. Intrusive and disrespectful. Wonder if Management is getting a kickback from the door-to-door marketing. I wouldn't be surprised if it was.; October 15, 2013 at 12:23 PM
Anonymous said...: “Full Service and Available 24/7”. Sounds like an escort service advertisement to me. There’s nothing more of a turn on to me then having a cable representative whisper sweet nothings in my ear about “bundled” services. Hey, there’s a fetish for everyone.; October 15, 2013 at 1:21 PM
Anonymous said...: Hey, the TA FB page has the answer.; October 15, 2013 at 5:57 PM
Anonymous said...: HEY ALLYISON I GOT A QUESTION FOR YOU! HOW DO I GET A NEW BOX? THE LAST TIME THE TIME WARNER MAN WAS HERE HE VIOLATED MY BOX AND BROKE IT AND NOW I NEED A NEW ONE! PING ME!; October 17, 2013 at 4:40 PM
Anonymous said...: This sounds like some freelancer on commission. There is no need to contact such a person. I have TWC for TV/Internet/Phone and only ever deal with their customer service which, if not great, is legions better than Verizon! You have to wait on hold for a while to speak to a live person, but at least it's always been someone who knew what they were doing, unlike Verizon. I have never had a problem with TWC and I have been a customer since 1987 when it was "Manhattan Cable." Now, that was a different kettle of fish! TWC is ok. Verizon sucks to hell and I've heard good and bad stories concerning RCN. Can only speak as I find and have never heard of Allyson Shields.; October 17, 2013 at 10:24 PM
Anonymous said...: RCN is OK, their tech reps are pretty good, when I needed a repair guy (and no, he did not look like Jim Carrey), he came at the very start of the AM window period.; October 17, 2013 at 11:39 PM

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FALSEHOOD: No one has won against our landlord in court. Our landlord, this case Blackstone, would like nothing better than for residents to think that anything legal is hopeless. Management wants residents to go away on certain issues and be forever quiet. The "fact" that no one has won in court is a FALSEHOOD. I know of an individual who won in court when she proved that her ST apartment had loud noises outside that prevented her from doing her job, which took place in said apartment. Also, please remember that the new rents laws passed in NY and landlords are not pleased. Also, remember that there was a case, about the tax break J-51, where the landlords charged more than they should have. The landlords had to pay up. (Of course, they crafted the situation to their advantage, but that is another issue.) The fact remains that you, as a resident of Stuy Town, have legal recourse, but you need documentation, the more documentation, the better.

Management has two priorities: 1) Making sure money is made, hence upgrading and filling up apartments is their goal. "Amenities" are important in selling the place, though few residents use them. 2) If someone needs medical attention, Public Safety will be there, if alerted.

Quality of life issues are not that important, however. Things like the carpet rule or outsider dogs. These "rules" tend to be ignored, on purpose it seems. So you will see a lot that isn't taken care of properly, and complaints will be met with a creative excuse and a smile.

Though money was always important, it is now more important than ever. Money rules many things, as you will find.

At this point, 30 years into living here and seeing many things, I can state that Management and their reps are BS-ing us. I can't say that loudly enough: We are being BS-ed. I don't see any genuine change, though the "selling" of this place is intense. Few of the "rules" will be enforced, as Management doesn't want to lose customers or potential customers. Where personal integrity is a hallmark of an excellent management style, this integrity is not seen in enforcing some of the rules.

Our Tenants Association is, basically, null and void. Oh, it is still around, but it lacks the will power to confront much of anything. The TA will ask for your dues, however. By now, the TA is a charade.

Life in Stuy Town

I write this on May 3, 2018: Since this year, there have been three suicides in ST/PCV. Aside from silence by almost everyone, there occurred a suicide where sulfuric acid was used and the city had to be called in, including the Fire Dept. As of now, there has been a general state of silence about this suicide, even though other resident lives were at danger. Yes, our councilperson is silent. The TA is silent. Obviously, Management is silent, too.

Added April 29, 2019: Another suicide in ST/PCV. That we know of.

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"We'll be introducing a new process to identify registered dogs thus enabling Public Safety Officers to clearly approach offending dog owners. The registration will hang from the leash handle; clearly identifying the dog as registered.

"If the dog is not registered by May 1; a summons will be issued at the point of contact. If we learn the dog owner is not a resident, they will be escorted off the property."

Rick Hayduk, CEO and General Manager of PCVST. Letter to Barry Shapiro, February 2016.

STR here: I have been around since the inception of this dog policy and I have NEVER seen anyone escorted out of ST or PCV with their non-lanyard dog. But I have seen, many times, a dog owner from outside, and his/her dog, casually walking through ST or PCV.

BICYCLES, MOPEDS, SCOOTERS, ETC.

What is legal?

Something for everyone to read:

Motorized vehicles:

The direct link:

https://dmv.ny.gov/registration/motorized-devices-cannot-be-registered-new-york

And...

Of course, "private property" but "public access" - whatever that means! And if a part of it is public access, do the rules of the city apply to our roads and sidewalks? Or does anything give because this complex is "private property"? Who comes here in case of a fire in one of our buildings? The Stuy Town Fire Brigade?

Hint: Look both ways if you are in the complex. Look on the ground, too!

61.03 Control of dogs and other animals to prevent nuisance.
(a) A person who owns, possesses or controls a dog, cat or other animal shall not permit the animal to commit a nuisance on a sidewalk of any public place, on a floor, wall, stairway, sidewalk, lawn, garden or roof of any public or private premises used in common by the public, or on a fence, wall [or], stairway or entranceway of a building abutting on a public place

Banned & Oversize Dog Breeds in Stuy Town

Message from now EX-Landlord Rob Speyer to Stuy Town & Peter Cooper Tenants 11/06

I am writing on behalf of everyone at Tishman Speyer to express how honored we are to become part of your outstanding community. We are a business with deep roots in New York, a true love of our city and a great respect for the neighborhoods that make it special. We are committed to maintaining the unique character and environment that have made Peter Cooper Village and Stuyvesant Town such a wonderful place to live for so long. We look forward to providing you an extraordinary level of service and attentiveness that will be the source of pride and satisfaction for the entire community.

Neighborhood Recommendations

New to Stuy Town/Peter Cooper Village? Here are some basic recommendations.

Best gym: Don't waste your money on the Oval Fitness Gym. Instead go to the earthy but real Asser Levy Recreational Center, right above 23rd St on Asser Levy Place (near the FDR Drive). $75 for a year's membership; seniors are almost free. Contains seasonal indoor and outdoor swimming pools, ping-pong table, two pool tables. Called by some rich people who wouldn't get caught going there "the prison gym," and you know why.

A Stuy Town favorite is Lenz's on 20 St. between the 20 St. Loop. The way New York used to be. Be careful of unwanted "pepper" in your food, however. Lenz's got a B grade rating and was temporarily closed down due to an order from the Health Department. Bruno's on First Avenue is more upscale, with a greater selection of food items (higher-priced, too), but was closed down temporarily by the Health Department. Stuy Town's own cafe was closed, too! And not because of all the dogs that hover and piss outside.

Gracefully has two locations, but we prefer for its size the one on 1st Ave. Prices are high and reflect the new tenants that are currently renting Stuy Town and Peter Cooper apartments. ("Do you have a credit card?") We like Gracefully's lunch specials, which are somewhat affordable.

I priced the CVS on 1st Ave near 14st. The non-aerosol hairspray was 20 cents above CVS' own website price, and one of the highest in NY. (Yes, I have hair.) You can save at least a dollar or more buying at another place. So beware. Look around for a better deal on all your items.

I love warm Quaker Oats in the morning. Gristedes is not the place to get it, nor is Associated, though their price is less. Look around!