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Management has two priorities: 1) Making sure money is made, hence upgrading and filling up apartments is their goal. "Amenities" are important in selling the place, though few residents use them. 2) If someone needs medical attention, Public Safety will be there, if alerted.

Quality of life issues are not that important, however. They tend to be ignored, despite "the rules." So you will see a lot that isn't taken care of properly, and complaints will be met with a creative excuse and a smile.

"Peace and quiet" must be a cruel joke, though this property is sold that way. There can be no peace and quiet as ALL apartments must be upgraded, which includes the installation of an AC unit below the window. Aside from the continual construction about the neighborhood, there is a new and noisy subway extension being built along East 14 st and the shut down of the L line. "Choosing" to live in NYC, now the newest mantra, is a fabrication when the talk is of ST and PCV, which was traditionally quiet, with no construction noise.

Though money was always important, it is now more important than ever. Money rules many things, as you will find.

At this point, 30 years into living here and seeing many things, I can state that Management and their reps are BS-ing us. I can't say that loudly enough: We are being BS-ed. I don't see any genuine change. Sorry.

Friday, December 26, 2008

A Few Locations, A Small Number of Residents--So What's the Problem?

This week's TOWN & VILLAGE contained an article on the pipe banging that's been affecting many residents of Stuyvesant Town, with wake-up calls as early as 5AM. I already noted this "amenity" in a previous entry. Tishman Speyer's response, quoted in the paper:

"There are a few locations on the property where a small number of residents are experiencing increased pipe noise...."

I can't stand dismissive BS, and I would suppose all the tenants who are being affected would also find such a statement infuriating and condescending. Always trying to put on a brave, no-problem face, Tishman Speyer continues to insult its tenants as it tries to sell the complex to the rest of the world. Isn't it about time that TS should start firing these "spokespersons" for their company or at least give them new instructions?

Meanwhile, the Tenant Association's forums continue to be down for "maintenance," an excuse that by now is becoming its own peculiar, if not cruel, joke. A letter in TOWN & VILLAGE and commentary on the Lux Living blog indicate that a new, more proactive tenants organization may be in the works

1 comment:

AnnieMae said...

A few locations! I don't think so! I called the other day because it sounded like my pipes were going to burst from all the explozions and "hammerings" going on inside them (they were cold, of course) and was told that nobody else in my building had complained. This is their standard answer if you complain about heat or noise! I swear that if the building was hit by a meteor and you called them, they'd say the same thing!