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Management has two priorities: 1) Making sure money is made, hence upgrading and filling up apartments is their goal. "Amenities" are important in selling the place, though few residents use them. 2) If someone needs medical attention, Public Safety will be there, if alerted.

Quality of life issues are not that important, however. They tend to be ignored, despite "the rules." So you will see a lot that isn't taken care of properly, and complaints will be met with a creative excuse and a smile.

"Peace and quiet" must be a cruel joke, though this property is sold that way. There can be no peace and quiet as ALL apartments must be upgraded, which includes the installation of an AC unit below the window. Aside from the continual construction about the neighborhood, there is a new and noisy subway extension being built along East 14 st and the shut down of the L line. "Choosing" to live in NYC, now the newest mantra, is a fabrication when the talk is of ST and PCV, which was traditionally quiet, with no construction noise.

Though money was always important, it is now more important than ever. Money rules many things, as you will find.

At this point, 30 years into living here and seeing many things, I can state that Management and their reps are BS-ing us. I can't say that loudly enough: We are being BS-ed. I don't see any genuine change. Sorry.

Wednesday, January 12, 2011

Scandalous Stuy Town "Restoration" Charges Post-Move Out



The Lux Living blog has been shinning the light on the outrageous charges that one couple have to pay after moving out of their Stuyvesant town apartment. Not only was their $2,500 security deposit withheld, but they were told they had to pay extra charges of over $1,300 for leaving their apartment--in a clean state! (When you vacate an apartment, you have to leave it in the condition you acquired it.)

This couple did a smart thing before they moved, however. (Hey, they must have known how this place is run!) They photographed their apartment and even had Oval Concierge clean it!

Something is very wrong here and needs to be not only addressed by Rose Associates (and our old pals Tishman Speyer), but corrected.

UPDATE:

Thanks to the efforts of Lux at the Lux Living blog, the above issue has been settled in favor of the couple that was charged with a heft bill. Their security deposit will be returned and there will be no additional charges.

Of course this still leaves the question of how such a bill came to be in the first place--and another question--is this kind of excessive billing Standard Operating Procedure? I've heard it is among landlords, but whoever manages this complex should be above those kind of shenanigans.

Anyway, a positive end.

5 comments:

Anonymous said...

Time to add a photo of Adam Rose next to Rob Speyer!

Stuy Town Reporter said...

I'm working on it!

Anonymous said...

I never heard of having to leave an apartment exactly as you found it. Broom clean and undamaged, yes. However, it is the landlord's responsibility to restore it to move-in condition for the next tenant.

Anonymous said...

This greedy company is just trying to squeeze every nickel, every dime, every ounce of flesh and drop of blood out of its tenants. They are totally shameless and without morals or ethics of any kind. They need to be exposed for what they are and prosecuted. Extortion is illegal and that what Rose is doing is nothing less than extortion.

Anonymous said...

WHAT A RIP OFF! JUST DON'T PAY IT. MOVE OUT WITHOUT PAYING THE LAST MONTH'S RENT. SLEAZY BASTARDS!!!!!!! WE KNOW THEY'RE GOING TO GUT THE APARTMENTS ANYWAY, ESPECIALLY IF IT IS AN RS APARTMENT BEING VACATED. WHERE DO THEY GET THEIR GALL!